Privacy Policy

1. Introduction and Scope

JHC Consulting (referred to as "JHC," "the firm," "we," "us," or "our") operates this website and provides management advisory services from New York. This Privacy Policy describes how we collect, use, store, share, and protect personal information in connection with our website, our advisory services, and our business operations.

This policy applies to information collected through our website (jhcconsulting.net), through email and telephone communications, through in-person meetings, and through the delivery of our advisory services. It does not apply to third-party websites that may be linked from our site.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or provide us with your personal information.

2. Information We Collect

We collect information that you provide directly to us, information that is collected automatically when you visit our website, and in some cases, information from third-party sources. The categories of personal information we collect include:

2.1 Information You Provide

• Contact information: name, email address, telephone number, postal address, company name, and professional title
• Inquiry information: details about your business situation, the nature of your advisory needs, timing requirements, and any other information you choose to include in your communications with us
• Client engagement information: materials and data provided during the course of an advisory engagement, including business documents, financial information, strategic plans, and organizational data
• Correspondence: records of email, telephone, and in-person communications
• Feedback and survey responses: information you provide in response to surveys, feedback requests, or evaluations

2.2 Information Collected Automatically

• Device information: browser type, operating system, device type, and screen resolution
• Usage information: pages visited, time spent on pages, links clicked, and navigation patterns
• Network information: IP address, approximate geographic location (city or region level), and internet service provider
• Referral information: the website or source that referred you to our site

2.3 Information from Third Parties

In limited circumstances, we may receive information about you from third parties, such as professional referral sources, public business registries, or professional networking platforms. We use such information only in accordance with this Privacy Policy and applicable law.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing Our Services

• To respond to inquiries and evaluate potential engagements
• To perform advisory services under client engagements
• To communicate with clients and prospective clients about matters related to our services
• To prepare and deliver work product, including written analyses, presentations, and recommendations

3.2 Operating Our Business

• To maintain business records and administer client relationships
• To process payments and manage accounts
• To comply with legal, regulatory, and professional obligations
• To protect our legal rights and the security of our operations

3.3 Improving Our Website and Services

• To analyze website usage and improve user experience
• To identify technical issues and maintain site security
• To understand how visitors find and use our website

4. Legal Basis for Processing (EEA/UK)

For individuals in the European Economic Area and the United Kingdom, we process personal data under one or more of the following legal bases:

• Contract: Processing necessary to perform a contract with you or to take steps at your request prior to entering into a contract
• Legitimate interests: Processing necessary for our legitimate business interests, such as operating our website, improving our services, and communicating with prospective clients, where those interests are not overridden by your rights
• Legal obligation: Processing necessary to comply with legal or regulatory requirements
• Consent: Where you have given specific consent to processing for particular purposes

5. Information Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties for their marketing purposes. We may share information in the following limited circumstances:

• Service providers: We engage third-party service providers to support our operations, including hosting providers, email services, and professional advisors. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal requirements: We may disclose information when required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. We would notify you of any such change and the choices you may have.
• Professional obligations: In connection with advisory engagements, we may share client information with other professional advisors (such as legal counsel or accountants) engaged by the client, subject to appropriate confidentiality protections.

6. International Data Transfers

JHC Consulting is based in the United States and serves clients internationally. Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. Where we receive personal data from the European Economic Area or the United Kingdom, we implement appropriate safeguards, including:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules where applicable
• Other legally recognized mechanisms that ensure adequate protection

7. Data Security

We implement and maintain technical, administrative, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using industry-standard TLS/SSL protocols
• Access controls limiting information access to authorized personnel
• Regular security assessments and updates to our systems
• Secure disposal of information that is no longer needed
• Employee training on data protection and security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to protect our legal interests. Retention periods vary based on the nature of the information and the purpose of collection:

• Website usage data: Typically retained for up to 24 months
• Inquiry information: Retained for the duration of the inquiry process and for a reasonable period thereafter, typically up to 3 years
• Client engagement records: Retained in accordance with professional obligations and applicable law, typically for 7-10 years following the conclusion of an engagement
• Financial records: Retained as required by applicable tax and accounting regulations

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request information about the personal data we hold about you and obtain a copy of that information
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to legal retention requirements
• Restriction: You may request that we restrict processing of your information in certain circumstances
• Portability: You may request a copy of your information in a structured, machine-readable format
• Objection: You may object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, you may withdraw that consent at any time

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before responding to your request. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority.

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect information about your browsing activities. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Material changes will be highlighted or communicated through appropriate means. Your continued use of our website or services after any changes constitutes acceptance of the revised policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us: